Privacy policy

Last updated: January 9, 2026

Hayatim operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Hayatim is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

“Personal information” means information that identifies or can reasonably be linked to you. We may collect or process the following categories:

  • Contact details: Name, billing/shipping address, phone number, email.
  • Financial information: Payment card details, transaction data, payment confirmation.
  • Account information: Username, password, preferences, settings.
  • Transaction information: Purchases, returns, cart activity, order history.
  • Communications: Messages sent to customer support.
  • Device information: IP address, browser, device identifiers.
  • Usage information: Interaction with our website and services.

Personal Information Sources

  • Directly from you when you use or contact us.
  • Automatically through cookies and similar technologies.
  • From service providers working on our behalf.
  • From partners or third parties.

How We Use Your Personal Information

  • Provide and improve services: Order processing, account management, personalization.
  • Marketing and advertising: Promotions, offers, and advertisements.
  • Security and fraud prevention: Account protection and risk management.
  • Customer communication: Support and service updates.
  • Legal compliance: Regulatory and legal obligations.

How We Disclose Personal Information

  • With Shopify, payment processors, shipping and IT providers.
  • With marketing partners for advertising purposes.
  • When you request or consent to such disclosure.
  • With affiliates or during business transactions.
  • To comply with legal requirements.

Relationship with Shopify

Our store is hosted by Shopify. Your data may be processed by Shopify in accordance with their privacy practices. Learn more at Shopify Consumer Privacy Policy .

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority.

Security and Retention

While we use reasonable security measures, no method is completely secure. Data retention depends on legal, operational, and contractual needs.

Your Rights and Choices

  • Right to access your data
  • Right to delete your data
  • Right to correct inaccurate data
  • Right to data portability
  • Right to manage communication preferences

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.

Contact

Email: hayatimxam@gmail.com
Address: Sharjah, Industrial Area 18, Sharjah, UAE